Saturday, May 19, 2012

Freshdesk Launches $10M ?Future Fund? To Bring Free Help Desk Support To 500+ Startups

Screen shot 2012-05-17 at 11.10.18 AMFreshdesk, the makers of cloud-based help desk software that allows companies to support their customers through email, phone, website, Facebook and Twitter, are on a mission to compete with the big boys of the space, like Zendesk and Salesforce's Desk.com. Though it believes that the biggest market opportunity down the road will be in offering a unique brand of cloud-based customer support to the enterprise, Freshdesk wants to entice (and give back to) the little guys as well. That's why the startup is today announcing the first phase of its "Future Fund," which will provide customer support services to 501 startups and early-stage businesses through $10 million-worth of services which includes free support for one year. Any startup with less than $1 million in annual revenue qualifies, but to get thing started, Freshdesk has teamed up with incubators and angel funds, like YouWeb, Tandem Entrepreneurs, Internet India Fund, 500 Startups, and Proudly Made.

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